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Aboriginal Community Engagement Unit  


Please call our NSW Industrial Relations Aboriginal Community Engagement Unit on 1300 361 968.

For award specific enquiries please contact the Fair Work Ombudsman on 131 394.

NSW IR's Aboriginal Community Engagement Unit provides information and advice on industrial relations, employment and related matters to help improve the employment conditions experienced by Aboriginal people and Torres Strait Islanders in New South Wales.

Since 2001 the Unit has been assisting Aboriginal people and Torres Strait Islanders in NSW to understand their rights and responsibilities as employers, managers and employees.

In particular, the Unit advises Aboriginal people and Torres Strait Islanders on the laws relating to pay rates, employment conditions, leave entitlements, work practices, issues covering recruitment and termination of employment, payslips and employment records.

About the Aboriginal Community Engagement Unit

Information and Advisory Service

The Aboriginal Community Engagement Unit provides a statewide telephone, and e-mail, enquiry service to indigenous people on Federal and NSW industrial laws, award entitlements and other employment related issues. They include:

  • pay rates
  • employment conditions
  • leave entitlements and work practices
  • basic issues covering recruitment and termination of employment
  • payslips and employment records.

The Unit provides initial telephone/e-mail information, identifies options and facilitates contact and refers clients to appropriate agencies wherever possible.

The Unit works closely with a number of government agencies to undertake visits to regional areas of NSW to:

  • educate indigenous employers and employees of their industrial rights and responsibilities; and
  • promote awareness about the services offered by the Unit and other agencies.

Information sessions, seminars and workshops

The Aboriginal Community Engagement Unit conducts workshops for Aboriginal and Torres Strait Islander people on employment issues, Federal and NSW employment laws, minimum standards of employment and best employment practices.

Workshops are conducted on request, through community organisations and with other government agencies. This service is provided in the Sydney metropolitan area and regional centres throughout NSW.